Continuous Customer Testing

Q&A

Customer Validation Professionals:
An In-Depth Look for 2020

Q&A

Customer Validation Professionals:
An In-Depth Look for 2020

This Q&A with Centercode Researcher Sabrina Solis examines the trends shaping modern customer testing programs and offers a contextual analysis of how the industry at large is developing and changing. You'll get takeaways for combating time sinks, increasing program effectiveness, and clearing a path for key program improvements in 2020.

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What We'll Cover

1

What's Driving the Tester Engagement Dilemma

Discover why so many CV professionals struggle to maintain tester participation and secure quality feedback.

2

How Tools Are Impacting Data Analysis

Learn how the tools used to collect tester data influence professionals' ability to deliver actionable recommendations.

3

Trends with Program Performance Over Time

Using comparative data from last year's report, explore tactics that are bringing measurable success to CV programs.

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