GE Lighting's Joy Trillet on Wrangling CV in Modern Enterprise
GE Lighting's Beta & Usability Testing Manager Joy Trillet and Centercode Product Director Austin Meyer have an illuminating conversation about starting a Customer Validation program at a 100+ year strong company. Hear about the challenges Joy overcame and the tactics she’s employing to keep the program on an upward trajectory.
What We'll Cover
Starting a Program
Discover how an established, 100+ year old company moved in a new direction with insights from a modern user testing program.
Running a Program
Peek behind the curtain on how an enterprise-sized program flows through alpha, beta, and delta tests to refine emerging technology.
Tips for Orgs Large and Small
Gain insights from Joy’s experiences that are applicable to your own program, no matter the size of your product line, team, or organization.